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YNC Love Your Customers, Love Your Brand, Cohort 2, 1- 3 April 2024

YNC Love Your Customers, Love Your Brand, Cohort 2, 1- 3 April 2024

Regular price $1,195.00
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1-3 April 2024

About This Course

In this remarkable programme, you will learn as much about yourself and apply what you are learning to how you develop the brand(s) you work on in your career.

You will learn how to deeply understand a system for personality typology, which is believed to be one of the oldest yet widely used methods of understanding the human psyche.

The dual certification certifies your attendance by Your Neuro Coach Love Your Customer Love Your Brand and qualifies you for iiRHD Level 1 Enneagram Practitioner certification with International Coaching Federations (ICF) accredited CEUs.

What You Will Learn

Have you ever wondered what triggers people into action? Or, pondered how customers perceive your brand? Do you wish you could manage yourself and customer relationships better - particularly when stressed, sad, angry or anxious? Do you feel you are making the most of your career in brand management?

In this course, you will learn how to answer some big questions about yourself, your life and how you show up to manage your brand. You will go on a journey that develops your communication and integrity and that of the brand you work on. From developing brand values and essence to purpose and moments of truth.

You will encounter profound self-discovery that leads to self-acceptance and enables you to embrace your unique and wonderful character. You will learn to recognise and anticipate people's behaviour under stress and how to act with more flexibility and choice. You will apply what you are learning to your brand.

Through social learning, you will understand how the Enneagram changes the way you appreciate yourself and others, as well as how you perceive the world, revolutionising your personal and professional relationships in the process.

Ministry of Education LuxembourgISO 9001

Course Summary

Training Lead Rania Laing FCIM PCC
Number of  Days 3
Method Remote or In Person
Location Online or in Corporate


3 days (9am - 5pm)


What You Will Learn


iiRHD Enneagram Practitioner
  • Your personal Enneatype profile and how to read the results of your report
  • The basic typologies of identity according to the nine Enneatypes
  • Brand personality type
  • Wings of each of the nine types
  • Character, fears and desires
  • Brand base type
  • Levels of personal development
  • Brand essence and values
  • The basic compulsions and their consequences
  • The paths of integration, disintegration and polarisation
  • The direct paths of achievement
  • Brand purpose and moments of truth


About Rania Laing

Rania Laing

Rania Laing FCIM PCC, is a Fellow of the Chartered Institute of Marketing, Ashridge Hult EF Executive Coach, a PCC credentialed ICF Coach and a Board Trustee of the ICF Foundation, Rania believes in empowering healthier people everywhere to accelerate sustainable, social transformation. She is an iiRHD Enneagram Trainer, P5 Trainer and Executive Coach, NLP Master Practitioner, Clinical Hypnotist, MBIT Certified Coach, NLI Brain-Based Coach, Sustainable Mindset Indicator Coach and Assessor and Carbon Literacy Project Trainer. She is also the CEO of Purposeful Innovators CIC and Your Neuro Coach, Former President of the ICF for the UAE Chapter.


About Your Neuro Coach

Your Neuro Coach logoYour Neuro Coach is a sustainable transformation consultancy that helps clients improve performance through neuro-aligned change strategies. Programmes are designed to accelerate high performance and impact and include P5 (Power of Five) executive strategic coaching system, behavioural intelligence, purposeful innovation and positive impact and are aligned with brain-based coaching, innovation diffusion, sociological and psychological methods for individual and social development.

About the International Institute of Research into Human Development

iiRHD logo

Accredited for adult education by the Ministry of Education in Luxembourg, accredited by IAS for ISO 9001:2015 and accredited by the International Coaching Federation, the International Institute for Research and Human Development is a professional training centre headquartered in Luxembourg. It specialises in certifying continuing professional training in Coaching, NLP, Leadership and Management and Enneagram. In addition, it provides training in human resources management: Intrinsic Motivation, Metaprofil, evaluation, recruitment, profiling, potential and talent management. The iiRHD develops all levels of students from basic to master practitioners to educators and trainers.

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Training Programmes

What to Expect

Image description of what to expect-A cup of coffee, a book and a pen.

Delivery Information

On booking your place, we shall email you ahead of the programme date with full information on Zoom URL, timings and other important details.

Based on latest research

Course content is continually updated and checked by academics, based on latest published research and findings.


All our courses are externally accredited by external third party independent professional bodies and reviewed by our partner, International
Institute for Research and Human Development which is accredited for adult education by the Ministry of Education in Luxembourg, accredited by IAS for ISO 9001:2015 and accredited by the International Coaching Federation for Levels 3 and 2.

Included in the fee

  • Live programme delivered in person or online.
  • Facilitated, social and applied learning. 
  • Participant hand-out/manual.        
  • Certification (on certain programmes).

Assessment and achievement

  • Certified training hours.
  • Certificate from the certifying organisation (on achievement of total criteria).
  • Membership to Purposeful Innovators.
  • Peer catch up and practice sessions.

Social impact participation opportunities

Apply what you learn in the real world with opportunities to contribute and volunteer in non-profit social impact projects.

Cancellation Policy

  • Withdrawal/transfer from the course after enrolment incurs a minimum 10% fee for administration costs.
  • Withdrawal from the course within 1 month prior to start date defaults 25% of the course fee.
  • Withdrawal from the course within 2 weeks prior to start date defaults 50% of the course fee.
  • Withdrawal from the course within 1 week or after commencement of start date defaults full course fee.